About us

Capelli Monelli is the online store for professional hair products managed by Penelope srl, based in Rutigliano (Bari). We select the products that hairdressers use every day in the salon and make them available to both individuals and professionals.

What you can find at Capelli Monelli

We carry over 100 professional brands: you can browse them all on the Brands page.

For individuals and salons

Anyone can purchase from the site. Industry professionals (hairdressers, barbers, beauty salons) can request a dedicated account via B2B registration.

Shipping and returns in brief

  • Italy: delivery in 1–4 business days, €5 for orders under €49, free shipping from €49.
  • European Union: delivery in 2–6 business days, with rates based on the country.
  • Right of withdrawal: 14 days from receipt, for products that are intact and unopened.

Full details: Shipping · Right of withdrawal · Payments · Frequently asked questions.

Tips and guides

Not sure which product to choose? Read our hair care guides, divided by hair type and need.

Company details and contact information

Penelope srl
Strada Provinciale 240, km 13.8 – 70018 Rutigliano (BA), Italy
Email: customercare@capellimonelli.it
You can also write to us from the Contact page.

Frequently asked questions

Who manages Capelli Monelli?

Capelli Monelli is the e-commerce site for Penelope srl, based at Strada Provinciale 240 km 13.8, 70018 Rutigliano (BA).

Are the products only for hairdressers?

No. Everyone can purchase. Professionals can also register with a dedicated B2B account.

How much is shipping in Italy?

€5 for orders under €49; shipping is free for orders of €49 and up. Delivery takes 1–4 business days.

Can I return a product?

Yes, within 14 days of receipt, if the product is intact, in its original packaging, and unopened. Return shipping costs are the customer's responsibility.